The Nitty Gritty

Terms & Conditions


Hirers of Vehicles

All drivers must be 18 years of age or older and hold a valid Full or Restricted Drivers Licence.  Higher Insurance excesses will apply to the following drivers:

  • Under 25 years of Age
  • 25 or more years of age and has held a licence to drive in New Zealand less than 12 months

Driver’s Licences

All drivers must present a current, valid driver’s licence in line with the vehicle they are hiring prior to or on collection of the vehicle.  Any additional drivers must be identified and a copy of their licence provided prior to hire.


Payments By Hirer

Pre-payment of the cost of hire plus a security bond is required prior to pick up for all non-on account clients. We accept credit card, Eftpos, Cash and Direct Credits as payment methods.



Insurance cover is invalid for any Hirer operating outside the terms of the hire.  Insurance excesses vary depending on options available.  It is the Hirers obligation to inform us as soon as possible of any accident or other serious incident.

Personal effects and goods carried in vehicles are not covered by our vehicle insurance.  Rolling Rental Vehicles accepts no liability for any damage done to this while being carried in our vehicles.


Return Time

If you are unable to meet agreed time and require an extension you must advise us as soon as possible.  Late returns may incur additional charges.

A copy of our full Terms & Conditions can be found here and are supplied to hirer on collection of vehicle.  A copy of the Rental Agreement and the Terms & Conditions are stored in the glovebox of vehicle and must remain there throughout the term of the hire.

Privacy Policy


We collect personal information from you, including information about your:

  • Name
  • Contact information
  • Computer or network
  • Billing or purchase information

We collect your personal information in order to:

  • Confirm contact details of person(s) hiring our vehicles
  • Confirm payment details for invoicing and upfront payments
  • Confirm contact details for future rental promotions to be sent to

Besides our staff, we share this information with:

  • 3rd Parties in order to take actions connected to processing rental procedures

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at, or 0800 RRV LTD, or 10 Oteha Valley Rd Extension, Albany, Auckland.

Contact Us

0800 778 583

10 Oteha Valley Rd Extension, Albany

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